Certified Skills’ trainers has provided thousands of training courses. Here are the FAQs we are often asked by people considering their training needs.

What type of course do I need?

Some people will know exactly what course they need. Others may not have a specific need and will prefer to mix a few subjects together. Have a look through our courses, and see which you feel most meets your requirements and then ring us on 01737 903 554 or email us at, and we will be happy to discuss your requirements with you.

How do I book a course?

Once you have found the type of course you want, simply ring us on 01737 903 554  or email us at and we will discuss your exact requirements with you.

What skills and experience do your trainers have?

Our trainers have a wealth of experience and skills, gained from working with hundreds of various organisations. All of our trainers have qualifications in their specific discipline as well as teaching qualifications.

What happens after the course?

We will provide you with the delegate and trainer feedback immediately.  The morning after the course finishes, you will see an email from us in your inbox. This email will contain the feedback from the course, the certificates for your attendees and any assessment scores and records of training.

As standard for all or our training courses, we offer a free post course support service, to all delegates. They can speak to their trainer within 24 hours of their enquiry, to discuss any issues they may have. This service is free of charge.

The sort of course I want isn't listed, can you still offer me the training I want?

We fully understand that each company is different, and so has different training requirements. We can design bespoke training courses to meet your exact requirements. If you want training on a subject not listed, simply contact us with your requirements and we will be able to create a course to meet you needs.